After a reputational setback created tension between an organization and its community, silence was no longer an option. Leaders needed to face the public directly, listen to concerns, and rebuild broken trust.

Cindy will organize and moderate the community briefing, preparing bilingual communication materials to ensure inclusivity. She’ll guide the Q&A session to encourage open dialogue, while helping leaders respond with empathy, honesty, and consistency. Her strategy ensures the event is not defensive, but collaborative.

Why You Should Attend:

This briefing gives community members the chance to speak directly to decision-makers, voice concerns, and hear about next steps in real time. It’s an opportunity to take part in meaningful dialogue, influence outcomes, and witness transparency in action.